I would like to share
with you the results of the first-ever comprehensive survey of clients of
coaches. What the survey uncovered underscored the value, impact and
endurance of this emerging profession. Coaches, the new breed of
consultant/advisor that clients are hiring to help them succeed at their goals,
have established fiercely loyal clientele and are making an impact on
organizations of all sizes and across all industries.
During the first quarter
of 1998, the International Coach Federation (ICF) polled 210 coaching
clients for demographic data and opinions as part of its research effort into
the legal, regulatory, and credentialing issues that is has confronted during
its rapid growth. All respondents had a formal relationship with an ICF
coach, regularly meeting for strategy sessions for an average of nine
months.
The highlights of the
survey findings include:
- 70% of respondents
said their investment in a coach was "very valuable"; 28.5% said their
investment was "valuable". (98.5% of coaching clients find coaching to be
valuable or very valuable!)
- 94% of respondents
believe coaching is here to stay and become a recognized
profession.
- Half of the
respondents confide in their coach as much as their best friend, spouse
or therapist.
- 84.8% of respondents said the main role of their coach is
to listen to them and give honest feedback.
- 78.1% called the
coach a motivator
- 56.7% a
friend
- 50.5% a
mentor
- 46.7% a business
consultant
- 41% a
teacher
- 80.5% of respondents say they turn to their coach for help
on time management
- 74.3% for career
guidance
- 73.8% for
business advice
- 58.6% on
relationships/family issues
- 45.2% on personal
issues
- 39.5% on goal
setting
- 11% on
creativity
- The outcomes that clients most often attribute to their
coaching are
- a higher level of
self-awareness (67.6%)
- smarter goal
setting (62.4%)
- a more balanced
life (60.5%)
- lower stress
levels (57.1%)
- self-discovery
(52.9%)
- more
self-confidence (52.4%)
- improvement in
quality of life (43.3%)
- enhanced
communication skills (39.5%)
- project
completion (35.7%)
- better
relationship with boss or co-workers (33.3%)
- 82% of coaching
clients have undergraduate degrees; over a third hold Master's degrees or
higher.
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