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Mel Auston is a certified executive coach who
works with executives, management and staff to impact critical issues in
todays rapidly changing business environment. His coaching focuses on
increasing productivity and customer service and uses an integration of
disciplines ranging from linguistic analysis and the study of workflow
management to exercises in the theatrical and presentational aspects of moods
and emotions, to the martial arts.
He builds teams and partnerships to
promote a more collaborative and communicative working environment. His work in
organizations results in improved cooperation and coordination and reduced or
eliminated costs, cycle time, waste, confusion and
ineffectiveness.
Prior to joining
Innovative Leadership International LLC, Mel served as VP of Operations and
Principal for Roundstone International where he was a Senior Consultant in
large scale culture change initiatives in large, unionized manufacturing
environments. In that role he designed and co-delivered performance enhancement
programs to all organizational levels and supported personal and cultural
transformations by coaching executives, superintendents and supervisors. These
co-created collaborations resulted in breakthroughs that dramatically increased
productivity and profit while reducing costs and safety
incidents.
Mel has been a senior
member and team leader for numerous consulting engagements. As part of a
Sportsmind team, he was a co-designer, trainer and Executive Coach that
delivered Leadership and Management programs to a Business Unit of AT&T and
the fertilizer division of Cargill that promoted teamwork, innovation and
extraordinary financial results. He co-facilitated "Accelerated Coaching"
programs for managers and line supervisors at Chrysler Motors plants in the US
and Canada to create a more involved, accountable and responsible workforce.
Mel also facilitated team-building and executive leadership programs coupled
with personal coaching for the airplane engine manufacturing division of Rolls
Royce.
Mel is a graduate of
Brooklyn College in New York with a BA in communications, speech and theater.
He completed a 3-year Masters equivalency program in Ontological Design, the
philosophical and phenomenological inquiry into what it "is" to be a human
being.
Clients are
saying:
"I genuinely appreciate
the depth of your expertise and the common sense approach which you brought to
our organization."
-Mike Innes, Director
of Environmental Services, Abitibi-Consolidated
"Mel Auston has amazing
depth and breadth of experience coupled with a huge capacity to see and respond
to complex systems and work with intelligent powerful people in those
environments. He is a world class coach and someone who is a joy to work with.
My highest recommendation."
-James Flaherty,
author of Coaching: Evoking Excellence in Others, President, New
Ventures West
"I just wanted to thank
you for the excellent job you did on our first round of our Leadership Program.
It was dynamic and thought-provoking. Our leaders know each other better and
are increasingly speaking the same language. I have been able to incorporate a
lot of what we discussed into my everday speech and actions. I have never
spoken about the vision more often, nor have I heard it discussed so
much."
-Mike Medline, VP,
Abitibi-Consolidated
"Mr.
Auston's programme was unprecedented in the "training of trainers" in
Singapore. His approach to the topic was unexpected yet well grounded, and
presented in a manner that all participants could understand. I found him
particularly skilled at working with culturally "restrained" participants,
helping them to participate at a level they had not previously
imagined."
-Ron Kaufman, Senior
Design Consultant, Service Quality Centre, Singapore
"Without a doubt, this
was the best training program I have experienced in my 28 years at AT&T.
And Mel, I attribute my teams ability to use our new skills to you! Your
ability to put people at ease as they fumble and trip and false-start is
terrific. Your obvious belief in what you teach makes it easy for skeptical
program participants to accept new concepts. Your group coaching session made
an incredible impact on my team. Somehow you struck a chord with each of them
and they wanted to learn the new "moves in action." My team and I are using the
learnings every day!"
-Al Halperin,
Director, IMS division of AT&T
"I have worked with Mel
for over 1 ½ years in various capacities including the management of
some rather large projects, and have found him unfailingly organized,
innovative, precise, and reliable."
-Fred Bonner, VP,
Interactive Multimedia Division, The Discovery Channel
"Mel worked with our
staff, allaying their fears about public presentations and turning them in to
dynamic, convincing and sincere presenters. I was extremely impressed, not only
by the transformation that he seemed to be able to effect in people who I had
thought might be reticent, but also by the individual attention that he was
able to give all 15 people in our very limited time frame. His coaching allowed
our team a measure of self-confidence in public presentations that is
admirable."
-Kyle B. O'Connor,
Education Marketing Manager, The Discovery Channel
"Mel was able to get
untrained talent to deliver our educational message with confidence and to have
each individual realize their strengths and weaknesses, and to utilize them to
their advantage. The Special Presentation Corps team has been an unqualified
success, and Mel has been an integral part of the success of this teams
efforts."
-Earl E. Stoner,
Director of Operations, Educational Services Department, The Discovery
Channel
Partial Client
List:
- Abitibi-Price
(USA and Canada)
- Civil Aviation
Authority (UK)
- Cargill/Fertilizer
Division ( USA and Canada)
- AT&T
(USA)
- Service Quality
Centre (Singapore)
- Chrysler Corporation
(USA and Canada)
- State of Delaware:
Department of Health and Social Services (USA)
- North Carolina
Automobile Dealers Association (USA)
- Harvard Community
Health Plan (USA)
- Georgetown
University: Dept. of Student Financial Services (USA)
- The Austin-Weston
Center for Cosmetic Surgery (USA)
- National Spa and
Pool Institute (USA)
- Abitibi-Consolidated
(USA and Canada)
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