Course Outline

Workshop One, Day 1, Morning:

• Introduction to Organizational Coaching: “Performance Coaching” “Executive
• Coaching”, “Alignment Coaching “and “Business Coaching” – From an Appreciative Perspective
• Leaders and Participants Introduce Themselves
• Performance Coaching I: Engagement Coaching (Interpersonal Dimension) (Overview)
• Performance Coaching II: Engagement—Coaching Someone in Giving Effective Feedback [Coaching Triads]

Workshop One, Day 1, Afternoon:

• Performance Coaching III: Empowerment Coaching (Group Dimension) (Overview)
• Performance Coaching IV: Empowerment—Coaching Someone in Leading a Team [Group Simulation]
• Performance Coaching V: Opportunity Coaching (Overview)
• Performance Coaching VI: Opportunity—Coaching Someone in Preparing for Major Event [Coaching Triads]

Workshop One, Day 2, Morning:

• Executive Coaching I: Reflective Coaching (Overview)
• Executive Coaching II: Reflective—Using Clearness in the Coaching Process [Coaching Triads]
• Executive Coaching III: Reflective—Engaging the Domains of Information, Intentions and Ideas in the Coaching Process [Coaching Triads]
• Executive Coaching IV: Reflective—Differentiating between
• Puzzles, Problems and Mysteries in the Coaching Process
• (External/Internal Locus of Control) [Coaching Triads]
• Executive Coaching V: Reflective—Using Convergent and Divergent Questions
• In the Coaching Process (Advocacy Inviting Inquiry) [Coaching Triads]

Workshop One, Day 2, Afternoon:

• Executive Coaching VI: Instrumented Coaching (Overview)
• Executive Coaching VII: Instrumented—Using Myers-Briggs Type Indicator in Coaching Process [Coaching Triads]
• Executive Coaching VIII: Instrumented—360 Degree Feedback Process [Coaching Triads]

 

Workshop Two, Day 1, Morning:

• Check-In On Coaching Process
• Executive Coaching IX: Observational Coaching [Leadership Lab]
• Executive Coaching X: Observational Coaching [Small Group Simulations]

Workshop Two, Day 1, Afternoon:

• Alignment Coaching I: Introduction to the In*Sight Process [Coaching Triads]

Workshop Two, Day 2, Morning:

• Business Coaching I: Strategic Planning (Five Models) [Coaching Triads]
• Business Coaching II: Strategic Planning (Tools of Planning and
• Analysis) [Coaching Triads]
• Business Coaching III: Cost-Benefit Analysis [Coaching Triads]

Workshop Two, Day 2, Afternoon:

• Building a Coaching Business I: Networking, Marketing, Sales: Distinguishing Three Types of Activities Required to Sell Coaching Services to Organizations.
• Building a Coaching Business II: Demystifying the Sales Process (Overview): Generating Opportunities to Coach in Organizations
• Building a Coaching Business III: Prospect Presentations [Coaching Triads]

 

Workshop Three, Day 1, Morning:

• Check-In On Coaching Process
• Finding the Client I: Strategic Targeting
• Finding the Client II: Phone Calling, Setting Appointments [Role Play]
• Finding the Client III: Handling Objections [Role Play]
• Finding the Client IV: Research, Preparation

Workshop Three, Day 1, Afternoon:

• Getting the Client I: Effective Meetings [Role Play]
• Getting the Client II: Client Interviews, Consultative Approach
• Getting the Client III: Proposals, Presentations
• Getting the Client IV: Sealing the Deal [Coaching Triads]

Workshop Three, Day 2, Morning:

• Keeping the Client I: Time Management, Project Management, Follow Up
• Keeping the Client II: Customer Service Excellence: Exceeding Expectations
• Keeping the Client III: Growing Business through Referrals
• Keeping the Client IV: Nine Mindsets of Networking, Network Mapping
• Keeping the Client V: Strategic Action Planning [Coaching Triads]

Workshop Three, Day 2, Afternoon:

• Post-Workshop Planning: Coaching Triads and Certification