Learn the Nine Mindsets for effective
networking and practice networking skills in this highly engaging, interactive
workshop. Design clear goals and intentions and a strategic action plan for
fulfilling your networking goals, whether it is for increasing your contacts,
getting business or personal leads, getting clients, referrals, increasing your
visibility or advancing your career, promoting yourself internally or managing
Powerful Presentation Skills:
art of powerful persuasion. Practice the design and delivery of successful
presentations that powerfully engage your audience of any size and effectively
achieve your purpose. Speaking powerfully, whether to a large group or to one
other person, requires strategy, skill, and persuasive selling. This workshop
utilizes video taping and coaching to support participants in moving through
their fear of speaking to feeling safe talking to groups of people.
The Art of Coaching:
Whether you are a leader or not,
mastering the art of coaching will allow you to leverage getting things done
through people. Learn the five conversations of coaching and the power of
listening skills applied in a coaching role. Coaching is a proven methodology
for effective team performance, motivating employees, and career development.
Managers as Coaches:
Coaching is a means of
increasing productivity and performance, improving the overall success of a
team and its individuals, and improve morale in the workplace. In this workshop
you will determine the manager's role as coach and learn tools that managers
can apply to real situations. You will learn the fundamental elements of
coaching, identify the coaching needs of your teams, and develop a structure to
implement coaching in your organization.
Coaching to Manage
Participants will be able to accurately analyze
individual performance and effectively use face-to-face coaching to improve
performance, if coaching is determined to be the appropriate solution to a
given performance problem. This course includes a three-step coaching model
that will allow participants to develop a coaching dialogue plan and
demonstrate usage of said plan to coach an employee.
The ability to motivate others is a critical leadership
skill that is not regularly taught to those who are new to leadership roles.
Participants will learn and practice 3 models for successfully identifying the
variable motivators and de-motivators for the individuals on their team.
Providing Effective Feedback:
In this course you will
analyze different conflict communication styles and develop strategies for
dealing with them in a way that opens the door for effective communication. You
will learn the effectiveness of a positive feedback loop and various strategies
for providing effective feedback in a variety of situations.
Facilitation is an art, but you
can learn the basics of how to lead a brainstorming session, how to manage the
process of dialogue to produce specific outcomes, and several strategies and
methodologies for eliciting group engagement in a style of facilitative
Leading Effective Meetings:
valuable time in meetings. Learn why meetings never have to run longer than 20
minutes, and how to implement meaningful agendas and tools for leading
effective meetings that respect everyone's time and professionalism.
Identify and overcome
self-created barriers to how you think about business development. Distinguish
between the prospectors' and consultants' roles in the sales cycle. Hone
storytelling skills and practice integrating storytelling into client meetings.
Explore effective use of listening and questioning skills in client meetings
and how to create a collaborative relationship for developing new business.
Discuss methodologies for building business while billing time.
Selling by Serving:
Identify opportunities for
business development with current and past clients. Create a template for and
practice conducting Lessons Learned Meetings. Explore the value of service in
the sales process. Develop client interviewing skills and practice integrating
them into client meetings. Practice proven methods for conducting client
interviews and learn how to close for the small deal and expand later.
Advanced Sales Training:
Review the sales cycle and
all skills from the prospecting, business development, and selling by serving
workshops and develop strategies for dealing with client objections in
meetings. Practice sales conversations and a 4-step consulting process. Discuss
dinstinctions between selling services and selling products.
Basic skills in strategic
targeting, cold calling, appointment setting, conducting client meetings, and
understanding the core sales process and how it links with the service cycle.
This course has a focus on understanding your personal preferences, your
strengths, your natural style and your mindsets around sales. Overcome
self-created barriers, identify and list appropriate strategic prospecting
targets, develop personal style scripts for getting appointments, and practice
overcoming objectives, dealing with gatekeepers and leveraging voice mail as a
tool for results. Explore tracking tools.
Access to Personal
This course analyzes What is Power? Participants will
explore obstacles to personal power and engage in live coaching to transform
the victim role in to the leader role around specific situations. The
participants will partner up to create long-term coaching relationships and set
the foundation for those relationships during the workshop.
Taking a Leadership Role in your Firm:
You can bloom
where you are planted, or lead from whatever position you have in your firm or
organization. In this course you will explore leadership in general, and then
leadership as it pertains to your current placement. You will learn basic
distinctions between leading, managing, coaching and you will assess yourself
in order to create a personal strategic growth plan for how and where you wish
to take on leadership.
the winds of change and your attitudes towards change will allow you to begin
to embrace that change is the only constant in global business. Explore a map
of change and dialogue about advocacy and inquiry while building the tools to
develop your personal strategy for mastering change in your organization.
Explore leadership skills and management skills for coping with change.
The Practice of Leadership:
Explore leadership as an
arena of RAM (Relationship Asset Management) and transform your ability to
cause powerful results in the areas of effectiveness and productivity in your
organization through relationships. Learn the five critical conversations for
success and design your own breakthrough project.
as a Leader:
Build trust by making bold promises and
overdelivering, by harnessing authentic communication skills and by
demonstrating consistent integrity. Leaders will learn how to leverage action
technology in the form of measurable requests that align with an organization's
core values. Explore several methodologies for repairing any mis-steps of the
past and creating an environment conducive to demostrating trustworthiness as a
leader. Learn the conversation for creating allies.
Learn the five distinctions of high-performance
teams and how to immediately transform any team into a powerful team of
committed players. Learn how to facilitate conversations for alignment and how
to harness the skills and strengths of your team members to forward the actions
that will produce the results of a shared vision.
Basic foundational skills in how to create strategic
actions plans that are meaningful, relevant, and useful in motivating yourself
and others to take action. Project Planning: Using breakthrough project mapping
to create conversation-based projects that require leadership of a high
performance team to get the results. Learn how to plan and execute and track
the success of any project.
Define what conflict is for you, understand the benefits of well-managed
conflict, determine how to manage different conflict communication styles, and
identify an interest-based problem-solving strategy. Practice having difficult
conversations with coaching support.
This course discusses and identifies key areas of group
dynamics; process and content issues, the stages of group development, and how
to assess the needs of individual members. Participants develop personal
responses to systemic problems of building a positive work environment and
appropriate configurations for group decision-making.
with Internal Clients:
Even if you do not need to sell to internal
clients, there are still mutlitudinous reasons to have these skills for
building internal partnerships for collaboration. Learn the format for a
conversation for collaboration as well as the strategies for internal lessons
learned meetings. Much of this course will involve participation in
conversation models to practice these skills and ensure knowledge transfer.
A key factor in talent
management and succession planning, not to mention positive morale and thriving
productivity is individualized support systems in any organization. In addition
to providing external consultants and coaches, many organizations are
developing internal formal programs to provide mentoring and peer-based
coaching. This course will provide best practices and benchmarking information
about several organizations who are currently doing this, explore the major
concepts of coaching and distinguish between coaching and related activities
(counseling and consulting).
Customer Service Strategy:
Determine who the customer is, exactly, and take a closer look at the
principles behind customer service. Examine current ways customers are
satisfied and set up a continuing process for customer satisfaction. Look at
how this would be tracked and measured and determine next steps that align with
your organization's goals.
Creating Women's Networks for Business
Many organizations are not leveraging the unique
leadership talents and skills of women in their ranks, nor are they providing
for upward career trajectories for women in the pipeline. This workshop draws
from the research of Catalyst and participants will craft organization-specific
plans for how to unite women in ways that positively influence not only those
women's careers, but the bottom line of the organization.